Emergency
Existing Patient Emergency
If you are experiencing a dental emergency, please ring one of our receptionists as early as possible on 01289 306084 for an appointment. Our opening hours are 8am - 5:30pm. You will be triaged and offered an appointment with one of our dentists.
If you have an emergency outside of normal practice hours, please call 111 who are available 24 hours a day, 7 days a week. They will triage and offer any help or advise needed.
Please see our pricelist for costs of routine treatment here Fee Guide and Membership Plan
New Patient Emergency
If you are not from the area or have not been to Brucegate Dental Practice before we may still be able to offer an emergency appointment. Emergency appointments are priced from £120. Standard emergency care includes an initial consultation, diagnosis of problems and treatment including x-rays, temporary restorations and antibiotics, if required. If you require an extraction, the fee is £131 for the entire appointment and if you would prefer to have a definitive filling, not a temporary one, this may be possible and you will be advised of the cost.
If you decide you would like to join the practice we will make an appointment for you for a full examination on a separate day.
Membership Plan Patient Emergency
Any membership plan patients who have an emergency, please ring one of our receptionists on 01289 306084 for an appointment. You will be triaged and offered our soonest available appointment with one of our dentists.
Guidance for Patients Seen at Another Practice Due to Emergency
Eligibility Criteria
If you find yourself more than 25 miles away from our practice and require emergency treatment at another practice, you may be eligible to claim reimbursement through your Global Accident & Emergency (A&E) Scheme.
Steps to Claim
After your emergency visit, ask the treating practice for an itemised receipt detailing all services and charges.
Go to patientplandirect.com and download the 'Request for Assistance' form.
Fill out the 'Request for Assistance' form. Attach the itemised receipt to your completed form.
Ensure both the form and receipt are submitted together within 30 days of your emergency visit for your claim to be considered.
Additional Information
· Claims submitted after 30 days may not be accepted.
· Keep copies of all documents for your records.
· For further queries, visit patientplandirect.com or contact your plan provider directly.